HOW WE OPERATE

Fire exits and the designated meeting points will be noted and relayed to staff. We ensure all fire exits are not obstructed. Government standard fire safety equipment is set up on arrival. 

The supervisor will ensure the unit is set up to the highest safety expectation and in the correct location and position.

A designated staff member will carry out a 'Fire Risk Assessment' and make sure that all Health and Safety procedures are being maintained and hazards minimised.

All relevant documentation (such as Health and Safety policy, Fire Risk Assessment, Food Safety training, certificates, allergen information, menu and price list) will be available and displayed when required.

A copy of Food Hygiene training certificates for all food handling staff will be available.

There is a strict no smoking policy.

Coffee grounds waste is disposed of responsibly as well as general and recyclable waste.

The Splendid Coffee Company will provide a dustbin for recyclable and general waste for the public to dispose of their litter, which will be emptied throughout the event and removed at the end of each day 

All work areas including all surfaces will be maintained in a good clean condition throughout the day. 

The Splendid Coffee Company policy and practice is 'to clean as you go' in addition to any regular cleaning tasks. It includes cleaning up spillages as they occur during work activities and also includes cleaning surfaces and equipment that have been in contact with food after every use or frequent use.

The Splendid Coffee Company will ensure that all possible health and safety precautions have been taken to minimise the risk to staff at the public.

The Splendid Coffee Company will ensure that all necessary surfaces, taps and fittings are cleaned and sanitised in order to prevent as much as possible the spread of bacteria and viruses, 

Regular temperature checks throughout the day are taken on refrigerators to ensure all stock is stored correctly. These are recorded in the Daily Recording Diary which is maintained on the trading unit.

A cleaning schedule is maintained and recorded in the Daily Recording Diary.

The Splendid Coffee Company staff are trained in food hygiene matters and allergen awareness trained to their level of responsibility.   We take pride in our a high level of customer service.   

When departing from site, The Splendid Coffee Company van will be thoroughly cleaned to regulation and government hygiene standard.

The site around the unit will be inspected and cleared of any waste.

Electrical and gas equipment will be checked to ensure correct disconnection prior to movement.

The unit will be locked and secured on departure at the end of each day.

As required by law, The Splendid Coffee Company is a fully registered, insured and certified mobile catering outlet.  This ensures we can trade legally and safely anywhere in the UK.

Our electrics, gas and equipment are tested and certified annually by professional qualified experts.

We are fully insured as a mobile catering business and have additional public and product liability insurance to ensure that in the event of an incident our customers and clients are covered.

We are also registered and inspected by the local authority.